If you had your computer working with ResNet last semester, and you
haven't made any changes to your PC, all you have to do is fill out the
form at http://resnet.salemstate.edu
when you return. If you have made changes, or you have a new computer,
try to access http://resnet.salemstate.edu.
If you can not access the site, follow the directions below.
Guide for Configuring your PC for use with ResNet
Try to goto http://resnet.salemstate.edu
from YOUR dorm room after you connect your computer's ethernet card to
your wall jack then restarting or turning it on. If you successfully connect
to the page, skip to step 5; otherwise, begin at step 1.
1. You must have your network card properly installed. The student is completely responsible for getting the network card installed and configured with the correct drivers. See any documentation that came with your network card if you are having trouble, also feel free to ask friends to help set up your computer if they have already done their own. SSC will not be able to assist in this part of the process.
2. Verify that TCP/IP is installed and configured correctly.
On a Windows NT machine:
Click on Start, Settings, Control Panel. Double-click Network in the control panel window. Select the 'Protocols' tab. If you do not see TCP/IP Protocol listed, hit the Add... button. A list of protocols will appear. Select TCP/IP Protocol, then click the OK button. You will return to the Network window. Double-click on TCP/IP Protocol. On the IP Address tab, select 'Obtain an IP address from a DHCP server' then click OK.
On a Windows 95/98/ME machine:
Click on Start, Settings, Control Panel. Double-click Network in the control panel window. A white box will list components installed. If you have one adapter installed, scroll down to check to see if you have TCP/IP installed. If you have multiple adapters installed (such as AOL adapter or PPP adapter) check to make sure that you have your adapter listed after TCP/IP (ex: TCP/IP -> 3Com EtherLink 10/100 PCI TX NIC). If you do not see TCP/IP if you have only one adapter installed, or you do not have TCP/IP with your network card listed after it if you have multiple adapters, click the 'Add...' button. From the list, select 'Protocol', then click the 'Add...' button. A new window will appear with two white boxes. In the left white box, select 'Microsoft'. Then, in the right white box, select TCP/IP. Click the OK button. Click OK on the network window. You may need your windows CD then it will ask you to restart.
A common error that students receive is that the computer name they specified is already in use on the network. To help prevent this problem, please change your computer name to something unique. This can be done by clicking on Start, Settings, Control Panel, then double-clicking Network. When the network window opens, click the Identification tab. There will be a box where you can type in a computer name. Type in something unique here. When finished, click OK. You may need your windows CD, then it will ask you to restart.
On a Windows 2000/XP machine: TCP/IP is usually installed by default with these systems. You should be able to continue to step 5 if you have a web browser. If your connection fails after trying the suggestions in step 5, please call X4111 to verify TCP/IP is working properly.
Click on the apple on the top left corner of your desktop. Choose control panel then TCP/IP. In the new window, select 'Ethernet built-in' from the 'Connect Via' pull down list. Next, select 'Using DHCP server' from the 'Configure' pull down list. Under 'Search Domains', type 'salemstate.edu'. Close the window and select Save.
3. Restart your computer. The computer may need to restart to save these new settings. Do this now.
The remaining steps must be done from on-campus:
NOTE: In order for your connection to work correctly, you need to have your network card plugged into your data jack before you power on your computer using an ethernet cable, telephone cables will NOT work! If you plug in after your computer is on, you should restart so your computer gets the correct network settings from our DHCP server. If you need an ethernet cable, or "patch cable", the college bookstore has some for sale.
4. Download a web browser. If your machine already has a web browser such as Netscape or Internet Explorer, you may continue on to the next step. To download Netscape, click on Start then Run. In the Open: box, type: ftp enterprise.salemstate.edu then click the OK button. You will get a login screen. Enter anonymous for the username. Type in your E-mail address for the password. If you do not have an E-mail address yet, you may just type: email@example.com for the password. At the ftp> prompt, type bin then press enter. You will see a message that says, 'TYPE is now 8 bit binary'. Next, type: get netscape7full.exe then press enter. The file will begin its transfer. After a minute or two, you will see a message the says transfer complete and you will be returned to the ftp> prompt. You may now type: bye then press enter. Click on Start, Search, then Files or Folders. In the new window, click on 'All files and folders'. In the 'All or part of the file name:' box, type netscape7full.exe then click the 'Find Now' button. The file will appear in the white box at the bottom of the find window. Double-click the filename and installation will begin. Just select the default buttons during installation (Ex: Yes, Next, Finish). After installation is finished, it will ask to restart your computer. Do so, and Netscape will be installed.
5. Open your web browser and go to: http://resnet.salemstate.edu. Fill out this form. You will only be able to access this form from on campus.
Try the below options if you are having trouble connecting to the form:
|1.||Be sure TCP/IP is configured properly. Look at step 2 above to check this.|
|2.||If you used this machine to dial up to an internet connection, you may need to change a setting within in your web browser. This is often the case if you are using Internet Explorer. Once you start Internet Explorer, click on the 'Tools' menu located at the top of the window (usually above the 'Refresh' button). Then select 'Internet Options'. In the new window, click on the 'Connections' tab. Under 'Dial up settings' select the option 'Never dial a connection'. Next, click on 'LAN settings...'. Be sure the 'Use proxy server' box is NOT checked, if it is checked, click on it and the check will be removed. Click 'OK' then click 'OK' on the remaining window. Please note when you try to use the machine from home, you may need to restore these options. If you continue to have problems, we suggest you download netscape following the directions above in step 4.|
|3.||If you use Netscape, check that you are not set up to use a proxy server. Click on 'Edit' menu usually located above the back button, then select 'Preferences'. On the left hand side of the new window, click on the + next to 'Advanced', it will turn into a '-'. Select 'Proxies' located under the 'Advanced' option. Now on the right hand side of the window, select 'Direct Connection to the Internet'. Click OK. Try accessing the page again.|
|4.||Try restarting while connected into a roommate's data jack. If you can access the form from a roommate's data jack and not your own jack, call X4111 and leave a message stating that your data jack doesn't work. We will respond as quickly as possible to fix this problem.|
If you have finished the above steps correctly, you will be able to access this form from your room. If your connection still doesn't work, it is highly likely that your computer isn't configured correctly. Follow all of the above steps again, or call X4111.
6. After you have submitted the form, it will tell you to restart your
computer after waiting one minute. You will then have Internet access.